Orders + Shipping

Orders + Shipping FAQs

• When Should I Receive an Order Confirmation?
• What Do I Do if an Order Is Missing Items or Has Incorrect Items?
• Can I Change Items in an Order, Add Items To an Order, or Cancel an Order?
• Can I See What I Previously Ordered?
• What Payment Options Do You Take?
• Do You Offer Gift Wrapping?

See all 9 articles

Shipping

• Can I Change the Billing Address on an Order?
• Can I Change the Shipping Address on an Order?
• What Can I Do if an Order Already Shipped to the Wrong Address?
• How Do I Qualify for Free Shipping?

Locations + Prices

• Where Do You Ship?
• Contiguous USA Shipping
• Alaska, Hawaii, & Puerto Rico Shipping
• APO/FPO/DPO Shipping
• International Shipping

Tracking

• How Do I Track an Order's Package?
• What Do I Do if an Order's Tracking Isn't Updating?
• What Do I Do if an Order's Tracking Says Delivered, but I Did Not Receive the Order?
• What Do I Do if an Order's Tracking Says Label Created and Hasn't Moved?