If your tracking information was sent to you more than 2 business days ago and still says Label Created, please reach out to us at firstname.lastname@example.org so we can look into this for you.
Business days include Monday-Friday, excluding any major Holidays. Our warehouse is located in Northern Virginia and inclimate weather, including snow, may impact shipping timelines. If there is a major weather event, this may cause warehouse closures and carriers may be unable to pick-up packages for transport. This may cause a delay in updating tracking information.