Can I submit a damage claim if an item Is personalized?

If your Personalized Swig ordered on swiglife.com arrived damaged, please reach out to hello@swiglife.com with a photo of the damage and your order number so we can make it right!

If any Swig Life product has been modified or personalized through painting, etching, decals, engraving, embroidery, or other means (outside of Swig Life's official monogram etching on swiglife.com), we are not able to accept any damage claims on the item. We cannot guarantee that the processes described above did not have an effect on the product and we can no longer honor our warranty terms.

If you have any questions, please reach out to us at hello@swiglife.com.