What do I do if a product arrives damaged? Colby November 17, 2022 19:44 Updated If your order from swiglife.com arrived damaged, submit a damage claim here, and a customer support representative will follow-up with you within 2 business days during normal business hours, M-F from 9 AM - 5 PM EST, excluding holidays. Related articles How do I submit a damage claim? What do I do if a product isn't keeping a drink hot or cold? Are dropped items covered under the warranty? Can I complete a damage claim for an Amazon purchase? How do I start a return or exchange? Comments 0 comments Please sign in to leave a comment.