When Should I Receive a Refund for a Return?

Once your return has been received at our facility, your return will be processed & refunded within 7-10 business days. Please note: This is after the package has been delivered to our facility, and does not include transit time. Refunds can take up to 5-10 business days to officially post in your account after they have been issued.

If you have any concern about your refund processing in a timely manner, please make sure to save the returns tracking number.

If you have not received your refund yet, please first check your bank account. If there is still no refund, please then contact your credit card company and/or bank. Refunds can take up to 5-10 business days to officially post in your account. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@swiglife.com for additional assistance.